Returns, Exchanges and Refunds

100% Satisfaction Guaranteed, or your money back. Everything we sell is backed by our word and supported by our staff of shoes and apparel experts who are here to serve you. If you are not happy for any reason with your purchase then Just Return It™ within thirty days and we will give you a full refund or an exchange. If your purchase is a Holiday Gift then take an extra 30 days.

If you are not happy with the fit of your new shoes, we'll gladly exchange them for a different size or width. Simply return the shoes in the original box and tell us the desired size and width for the replacement pair.

Return shipping costs are the customer's responsibility. We suggest the Post Office, don't pay for fast shipping, insurance or any other extras.

Any shoes returned after 30 days, if accepted, may incur a 10% restocking fee.

New Balance adult shoes are guaranteed to be free of defects for a period of 90 days from date of purchase. Kids shoes are guaranteed for 60 days from date of purchase.

Call us toll free at 1 (877) 463-9225 with any questions.

Return Address:

A Perfect Dealer, Inc.
459 State RT 17
Suite #4
Hasbrouck Heights
New Jersey 07604

Shipping Information

Orders are processed Monday thru Saturday during business hours.

There are no shipments on Saturday, Sunday or Holidays.

Orders are shipped on business days: Monday - Friday.

Any orders received after 3PM on Friday will ship the following Monday.

FREE GROUND SHIPPING IN CONTIGUOUS USA ON ALL ORDERS OVER $69

We ship to the contiguous 48 states, US Military Bases, Alaska, Hawaii and the U.S. territories.

SPECIAL DELIVERY

Email or call 1-877-463-9225. We look for the best delivery option, one order at a time.

USA SHIPPING

Please note that carrier shipping delays out of our control may occur.

No Express shipping is available at this time. If you require a specific delivery date, please give us a call.

Continental US (areas in the contiguous 48 States)

• Standard Ground Service (1-7 business days) — $8.00 or Free for orders over $69, Any Size Order
• USPS Priority Mail (2-3 days) — $8.00 Any Size Order

Hawaii and Alaska, Puerto Rico, US Virgin Islands, MP and Guam

• USPS Priority Mail — $14.00 Any Size Order

Shipments to US P.O. Boxes

• USPS Priority Mail — $8.00 Any Size Order

MILITARY BASES

US Military Bases in the USA

• Standard Ground Service — FREE for Any Size Order
• USPS Priority Mail — Only $3.00 for Any Size Order

US Military Bases Overseas

• FREE Shipping by USPS Priority Mail

Accessibility Statement

A Perfect Dealer, Inc. is committed to ensuring that individuals with disabilities have equal access to its stores and website.

Our store is designed to be accessible to people with various types of disabilities. Upon request, we provide appropriate auxiliary aids and services to ensure effective communication while shopping, and we make reasonable modifications to our standard policies, practices and procedures where necessary to ensure a great shopping experience for our customers with disabilities.

We are actively working to make our website accessible for users with disabilities and use the Web Content Accessibly Guidelines (WCAG) 2.1 as a guide. However, if you have any difficulty using our website because of a disability, we are available by telephone to provide assistance for all your shopping needs at our toll-free number 1(877)463-9225 – Monday thru Friday from 10AM to 6:30PM, and Saturday from 10AM to 5PM. We are closed on Sunday.

Privacy Policy

Your business is so important to us that we refuse to share your personal information with anyone else — take an in depth look at our Privacy Policy.

We'd like to stay in Touch

Opt-in to receive our e-mail newsletter, which features special offers, new arrival and last chance announcements.